SERVPRO of Northwest Albuquerque Employee Photos

Owners, Katrina & Niko Southall smiling together with Albuquerque mountains in background

Katrina and Niko Southall

Katrina and Niko are the owners of SERVPRO Northwest Albuquerque. Niko has been in the restoration business since 1999, and was part of the storm chase team for many years doing large jobs throughout the United States. Katrina graduated from the University of New Mexico with a science degree. She worked as a scientist for the New Mexico Scientific Laboratory for almost a decade. Together they have a 7 year old daughter, and opened SERVPRO Northwest Albuquerque in 2017. Now they, along with their team, are proudly serving Los Ranchos De Albuquerque, Taylor Ranch, Paradise Hills, North Valley and surrounding areas!

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Christopher Proctor

Christopher Proctor is the Production Manager of SERVPRO of Northwest Albuquerque. He has over 16 years of cleaning and restoration experience. He is IICRC certified, and always ready to tackle the job.

Emma

Emma is our office puppy! She brings so much joy and laughter to all of us every day she is here. Don't be shy to come in and meet our Emma Darling! She sure loves to meet new people.

Emily is the Job File Coordinator

Emily Chavez

Emily is our Job File coordinator. She is our puzzle master and keeps everyone in line and makes sure the guys out in the field are taken care of and doing their job. She works with insurance adjusters and customers. Emily makes sure everyone is taken care of, from the staff to our customers. She is amazing and is always there to help answer any questions anyone may have.

Jess our Office manager

Jess Steele

Jess has a long tenure at SERVPRO of Northwest Albuquerque, she has experience as job file coordinator, dispatch and thanks to her water certifications hands on field work under her belt. Now she heads our team as Office manager.   

josh profile photo

Joshua Armijo

Josh is our newest addition to the production team. Eagar to take his certifications josh has several jobs under his belt of all shapes and sizes. 

Elijah Technician

Elijah Hernandez

Eli is our youngest crew member but his experience in the field is quite expansive. Elijah has shown excellent customer service on multiple occasions.     

Brandon Crew Chief

Brandon Hominsky

Brandon is our new Crew Chief. He has several years of experience in flooring and has certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician

Anthony SMR

Anthony Griego

Anthony started in our marketing division in September 2023.