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Fire & Water - Cleanup & Restoration

Archived Blog Posts

SERVPRO of Northwest Albuquerque - Here To Help!

1/4/2021 (Permalink)

If you’ve ever had a disaster in your home or business, I’m sure you can agree that knowing who to call in that moment, is a challenge. With so many restoration and clean up companies you might wonder who is the best to call, whether it was flooding, water, fire, mold damage, maybe you found some sort of infestation in your attic, or you’re in need of our proactive cleaning services. Rest assured that when you call SERVPRO, you are calling upon a company with, over 38 years of experience, highly trained certified technicians, 24-hour emergency service, locally owned and operated, and the #1 trusted leader in the restoration industry.

Here at SERVPRO of Northwest Albuquerque, we hold our customers at the top of our priority list, 24/7.

As soon as you contact us you’ll notice our team, is sure to handle every claim with the utmost care and professionalism. You’re not just another job for us to complete. We understand how devastating it can be to endure such a disruption, it can be a very stressful time and our job is to make it as painless and time efficient as possible. We are Here To Help you return to normalcy.

Holiday Lighting Safety Precautions

12/11/2020 (Permalink)

Happy Holidays Safe Holiday Lighting

The holiday season is such a magical time, and with the season also comes added risk. Holiday lighting is subject to be a real fire risk if not used with precaution. Let's be sure we deck the halls safely!

Christmas Trees

  • Always check each set of lights for worn, broken or cracked, cords/sockets. Also check for any loose bulbs and replace any damaged lights.
  • Be sure the lights you are using are rated for indoor use and tested for safety. Check for the label of an independent testing lab like Underwriters' Laboratory (UL)
  • Never put lights on a metallic Christmas tree in order to avoid the risk of electric shock.
  • Turn off all Christmas lights and decorations when going to bed or leaving home.
  • Make sure your electric cords and tree lights are protected to keep pets safe from chewing them. 

Outdoor Lights

  • Be sure the outdoor lights are rated for exterior use by an independent testing lab as mentioned prior.
  • Always secure the lights to trees, houses, walls, or other firm support to protect from wind damage.(However please do not attach with nails or staples as they can easily cut through the protective wire insulation and start a fire.)
  • Take exterior lights down within 90 days to prevent weather damage hazards or little critters chewing the wires.
  • Ensure you store the lights safely after taking them down. When lights get tangled it can lead to damaged cords and broken sockets(and they're a pain to untangle!) You can wrap the strings around an appropriate sized cardboard piece, cover them in paper or fabric, and carefully place them in a sturdy container until your next use.

Candles

  • NEVER use real candles to decorate a tree. Battery-operated/flameless/LED candles are recommended instead.
  • If using real candles for decorating, please follow these candle fire safety guidelines: 
    • Keep candles away from any flammable objects like decorations or drapes.
    • NEVER burn candles near trees or greenery.
    • Always keep burning candles within sight.
    • Place candles where they cannot be knocked down or blown over.
    • Only use non-flammable candle holders.
    • Extinguish ALL candles before going to bed, leaving the room, or leaving your home.

Contact SERVPRO of Northwest Albuquerque

At SERVPRO of Northwest Albuquerque, we are wishing you and yours a wonderfully safe holiday! Should you need us, we are here to help mitigate property damage 24/7.

Call us at, 505-503-8627

Commercial Water Damage

12/8/2020 (Permalink)

drying carpet tiles '19 Drying carpet tiles at Jefferson Middle School.

SERVPRO of Northwest Albuquerque received a call-in regard to a school that had a water damage a week before school was scheduled to start. The roof was in the process of getting fixed when a rainstorm hit the Albuquerque area. After arriving on site, we discovered that the job was quite big, and we had little equipment left due to the amount of water jobs that we had received from the storm event. We reached out to the Storm Event team to rent a truck of equipment.

After our inspection we had discovered the computer room was 100% saturated. The roofing company explained to us that they wanted to try and salvage the carpet. We pulled the carpet and placed the carpet tiles on the floor in the unaffected areas of the school to help dry down the carpet tiles as quickly as possible.

We were able to get the affected rooms dried down and get everything set back up just in time for school to start.

SERVPRO of Northwest Albuquerque is always here to help, call us 24/7, 505-503-8627

We Are Cleaning Experts!

12/3/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

Kitchen/Food Areas
Bathrooms
Schools/Classrooms
Offices
Retail Spaces
Water Fountains
Shelving/Racks
Sales Counters
Carpets and Rugs
Stair Handrails
Elevator Cars
Playground Equipment
Fitness Equipment
Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today!

SERVPRO of Northwest Albuquerque

505-503-8627

How to Prevent Freezing Pipes While You’re Gone.

12/3/2020 (Permalink)

frozen water pipe Frozen water pipes? Call, 505-503-8627

Did you know water pipe damage is one of the most common home damage claims?

Water pipes are more susceptible to freeze easily, especially when you have not been around to keep them going. Nobody really knows when they will be expecting a pipe damage therefore it is best to be prepared. If you are leaving home for a couple of days, there are a few things you can do to prevent pipe freezing.

These are a couple good tips to keep in mind before you head out:  

  • Keep cabinets open where there are pipes exposed because warmer air flows through.
  • Leave the faucet running with just a drip so that it keeps pipes clear of still water.
  • Leave thermostat at a set temperature(50° minimum,) if not gone for too long.
  • If you are leaving for more than a week, you can add insulation to where the pipes are located and/or you can add heating tape around the pipes.
  • Make sure any hoses are disconnected from outside to prevent bursting. 
  • Make sure your garage door is closed so that is stays warm. 
  • Be aware of is making sure small cracks and holes are covered so that cold airflow doesn’t flow through. 

Lastly, it is important that you and any other household members know where the main shut off valve is located and learn how to turn it off in case of emergency. 

If you or someone you know are in need of help with pipe damage, we are here to help 24/7 please call us, 505-503-8627.

Safety Precautions: Smoke Alarms

12/3/2020 (Permalink)

smoke alarm Check your smoke alarms.

Every home should at least have one working smoke alarm in every sleeping room and every level. Smoke alarms are a great way to prevent a tragic incident within seconds!

A smoke alarm is a detector the detects smoke in the room and makes an extremely loud noise to warn the person there is a sign of smoke and attention is needed. This is great in case you are asleep or have a child sleeping in the other room.

Safety tips:

  • Test all smoke alarms at least once a month.
  • Smoke alarms should be either on the ceiling or high on the wall. (Large homes may need extra alarms)
  • People who are hard of hearing or deaf can use special smoke alarms with either strobe lights or bed shakers rather than an alarming noise.
  • Smoke alarms are an important part of a home fire escape plan.

We Got You Covered!

5/28/2020 (Permalink)

Walls getting dried out. Walls getting dried out.

SERVPRO of Northwest Albuquerque received a call shortly after a rain storm from a panicked customer who believed there was a leak coming from the roof. Our technicians were quick to get to the job so that no further damage was done. Upon arrival our technicians were able to see that there was in fact a leak coming from the roof. The picture shows the after math of removing the roof to that we can dry up the wet walls and to make sure the leak gets taken care of so that in the future our customer does not have to worry about leaks during a rain storm. After the walls were dried our technicians were able to get it covered up and back to normal. We made sure this was a painless process for our customer. 

Don't Worry, We Got It!

5/28/2020 (Permalink)

Ceiling removed Ceiling removed for drying process

There is no way that one can be prepared for disaster 100 percent of the time, that's why SERVPRO of Northwest Albuquerque is a 24/7 service. When you need us we will be there. We received a call about a leak going through the roof after a snow storm started melting. Snow storms are pretty common in New Mexico but it is still difficult to be prepared at all times. The picture shows how the roof had to be opened up to fix the leak and dry up the walls. Our technicians are experts at what they do therefore no job is too small or too little for them to handle. Our customers are our priority and making sure their things are in good conditions after a tragedy. 

WE ARE HERE TO HELP.

5/22/2020 (Permalink)

Water leaking through the ceiling. Water leaking through the ceiling.

After a unexpected snow storm hit Albuquerque, New Mexico many people in the city were excited to see the snow but as many as you know, New Mexico has some crazy weather conditions. After a few days, once the snow had melted, SERVPRO of Northwest Albuquerque received a call about a customer who noticed some water damage on the a side of his roof through inside. It seemed like there was a leak after the snow melted. After SERVPRO of Northwest Albuquerque was able to track down from where the water leak was coming from and get it fixed up. Our team was also able to make sure that the ceiling looked as good as new after we were able to identify where the damage was coming from. We strive to make it as seamless for our customers.  

Let us take care of it for you!

5/22/2020 (Permalink)

The wall being taken apart to dry what is wet. The wall being taken apart to dry what is wet.

It hard to predict when disaster can happen. With that being said, it is always a good idea to have a back up plan OR you can always give SERVPRO of Northwest Albuquerque a call to take care of it for you. We are always ready to help, even if it is a few days after a storm and tragedy doesn't happen until after. After a few days past a rainstorm our customer gave us a call explaining that there was some water leaking through his roof in the garage and since he is not often in the garage he was unaware of how long it had been sitting there as is. SERVPRO of Northwest Albuquerque is always ready to help and make sure things are back to normal for our customer. 

SERVPRO of Northwest Albuquerque getting things done!

5/20/2020 (Permalink)

Technician replacing carpet with tile Technician replacing carpet with tile

SERVPRO of Northwest Albuquerque received a call about a water damage in a kitchen where the whole floor was flooded and in this case, the flooring was carpet. Our customer was devastated with the result of what the water pipe breaking had caused. We know it can be a hassle but in this case we wanted to make sure our customer was satisfied. Our customer decided that after having carpet in the kitchen it was time for a change in case something like this ever happened again. SERVPRO was able to reconstruct the damage and lay down new tile rather than carpet. Although we were initially called for the water damage, SERVPRO of Northwest Albuquerque can get it all done not just water damage. WE ARE HERE TO HELP. 

Always Taking Care of Our Customers!

4/22/2020 (Permalink)

Water leaking through the wall Water leaking through the wall from a broken pipe.

Shortly after our customers returned home they noticed huge water stain on their wall which in this case is not good! As soon as SERVPRO of Northwest Albuquerque arrived at the job, we were quick to get working to figure out where the water was coming from. After scoping it all out we were able to figure out where the water was coming from and it looked like the pipe inside the wall had busted. This is an inconvenience to anyone at any moment. SERVPRO of Northwest Albuquerque worked quickly and effectively on the job to get it done quickly so that the customers can go back to their daily life routine within no time. We know things like this can be a hassle but that is why we are always here to help! 

When tragedy hits, let us help!

4/15/2020 (Permalink)

A house that had been burnt down A house that had been burnt down

After receiving a call from a customer who was in complete disbelief that something so horrific had happened to them, we were quick to get our things together and go see what we were getting into. Upon arrival, SERVPRO of Northwest Albuquerque quickly saw how much had been burned and knew that we were about to get to work! This was nothing new to us but we completely understand how devastating it could be for our customers, especially in times like this. SERVPRO of Northwest Albuquerque was able to help get our customer get a majority of the burnt items out and into the trash or wherever they had to go depending on what the item was. Thankfully none of our customers were hurt by this so they were grateful that we were able to help them take care of this tragedy. 

Let us be there for you!

4/15/2020 (Permalink)

House burnt down House and everything in it burnt down

SERVPRO of Northwest Albuquerque received a call about a fire. When we arrived to the scene, there was not much that we can salvage because of haw badly burnt everything was. With that being said, what we were able to do for our customer was make sure that everything is taken down and cleaned up before either constructing something new or just moving on. We know how devastating something like this could be and how much it could take to clean up, that is why we are always ready to help with no job being too big or too small for us! We are always grateful to help out our neighbors in need, especially during times like this. This can happen to anyone, if it happens to you or someone you know, please let us know and we can do it! 

We Are Always Ready!

4/6/2020 (Permalink)

One night, SERVPRO of Northwest Albuquerque received a call informing us that there had been a flood in a filming studio and they needed help drying everything. We immediately knew we were going to need to work quickly to help them get back into filming as quickly as possible. As soon as we arrived to the job we began to get to work and moving the set around to make sure that we got every piece dried up. We were very grateful to have been able to help them out and make sure there was nothing for them to worry about in a time of such panic. This picture shows how we separated the walls to make sure everything was in good conditions and dried.  

Disinfecting to Protect!

4/6/2020 (Permalink)

Technician making sure to disinfect the open areas Technician making sure to disinfect the open areas

DISH NETWORK took the proper precautions as a business during this pandemic. SERVPRO of Northwest Albuquerque was able to take care of sanitizing the office and work area for DISH NETWORK. We used a macromist to disinfect the air with a hospital grade disinfectant called SERVPROXIDE. We have been doing several businesses and locations for preventative measures during this time. This is just a precautionary measure that many business should consider for the safety of others. Our technicians are trained professionals who get the job done quickly and effective so that business can get back to their things in no time. We can also wipe down surfaces and sanitize the carpets by carpet cleaning for a more effective way of sanitizing any areas that could have been exposed. 

Taking Care of our Friendly Business Neighbors!

4/3/2020 (Permalink)

SERVPRO Technician misting dance mats SERVPRO of Northwest Albuquerque technician took care of misting with disinfectant SERVPRODIXE in a dance studio.

During the pandemic times we have taken a huge role within proactively disinfecting the air with our macromister which contains a hospital grade disinfectant which is called SERVPROXIDE. SERVPRO of Northwest Albuquerque technicians can preform a proactive cleanup that involves facility or structure cleaning. In this case, we were able to help out our friendly neighbors who own a dance studio. We sanitized the lobby area, dancing mats, and of course the dance area. This was done after the business was closed down, therefore when they are ready to go back into business it will be quick, easy and painless. Can I also say worry free? We have taken care of many businesses during this time to make sure we are contributing to keeping people safe. 

Flood in Filming Studio

4/3/2020 (Permalink)

Air dryers in affected area Air dryers in the wet areas for quicker and effective drying.

After moving a majority of the set, such as props and walls that had been flooded in a filming studio, we covered the wet areas and made sure to cover the entire affected area for full exposure. This process can take some time depending on how big the affected area is but there is no job too big to too small for SERVPRO of Northwest Albuquerque. We were very excited to be able to help our one of our local filing studios and help them get everything back to how it was running before the inconvenience. We had to work quickly to get them back in business but there are also some things that are out of control which in this case since the affected area was pretty big, it can take some time to completely dry. 

SERVPRO of Northwest Albuquerque out on the job doing our BEST!

1/15/2020 (Permalink)

Here at SERVPRO of Northwest Albuquerque we are always excited to help out our customers; we prioritize the expectation that our customer has for us and make sure we exceed that. It can be difficult to trust someone to go into your house and fix something that has already caused a catastrophe. We take pride in what we know within our business therefore we will provide what is best to our customers to the best of our knowledge. We use professional cleaning supplies to get deep into disinfecting and cleaning. We, as a team, also make sure to look clean and have our equipment and vans looking sharp and ready to go. We make sure to have our best attitude and work ethics for the day and get our work done. This is why we are always extremely proud to explain why SERVPRO of Northwest Albuquerque is an amazing company and business.  

SERVPRO of Northwest Albuquerque

1/13/2020 (Permalink)

SERVPRO of Northwest Albuquerque owner showing off his PPE Uniform!  SERVPRO of Northwest Albuquerque owner, Niko Southall, showing off his PPE uniform!

Niko Southall, owner of SERVPRO of Northwest of Albuquerque on the job with his Personal Protection Equipment to protect him from any type of potential infections or hazards. SERVPRO of Northwest Albuquerque knows how important it is to be safe on the job, therefore what better way to set an example for the team than the owner getting his hands dirty on the job while being safe! We are always so focused to help out the customers and what their needs may be, but we are also aware that to provide the best services we need to take care of ourselves before anything. We are always proud to speak about the importance of safety because we know how truly dangerous it can be if safety measures are not met. SERVPRO of Northwest Albuquerque will always make sure we are taking the right safety precautions to keep both ourselves and our customers safe. 

Insight on Preventing Mold.

12/5/2019 (Permalink)

Did you know mold is a fungus that can be very unsanitary. Mold is classified as a saprophyte and derives nutrients from any decomposing organic matter. Preventing mold is easy, moisture is the most critical factor in preventing mold but it does not stop there. The temperature, time, type of food source and mold spores all probable causes for the spreading of mold.

There are 8 common places homeowners and renters tend to look over, keep an eye out for:

  • The dishwasher
  • Ice maker connections
  • Washing machine connections
  • Hot water heater
  • Toilet connections
  • Showers doors
  • Bathtubs
  • Outdoor water sprinklers

Make sure you take that second look at your surroundings and places that carry moisture before mold starts to appear in your home. If it does happen to appear, do not hesitate in calling SERVPRO of Northwest Albuquerque, we would gladly be there to help you.

Lets' clean it up!

12/5/2019 (Permalink)

Carpets and tile flooring are one of the easiest things to dirty around any type of frequently visited places, even more so when there are pets. Not only are the floors something that get dirty but after some time your house or business can become very dusty and dirty without you even knowing. Has your carpet ever been so dirty you have no idea how to clean it? Has your tile been dull and not to its' full potential? Are you looking to move out and leave a clean and disinfected home?

NO WORRIES! We have got you covered. Here at SERVPRO of Northwest Albuquerque we have the equipment necessary to leave your home looking almost brand new, like it never even got dirty! Having carpets or your floor being extremely dirty can leave people being hesitant about being around it. Make sure you keep the area you spend most time at feeling nice and clean! 

Why SERVPRO of Northwest Albuquerque?

12/5/2019 (Permalink)

Here at SERVPRO of Northwest Albuquerque we strive to be the best at what we do. No matter what time of day it is, when you call us, we are ready to help! We are a team who provides great service to our customers because we are proud of what we do and love to see our customers happy with our work. 

SERVPRO of Northwest Albuquerque understands how hard it can be when a catastrophe hits unexpectedly and that is why we are ready to serve whenever it does happen.

On Thanksgiving day this year, Albuquerque woke up to a good amount of snow which for many, was a fun and a great thing to wake up too but as for others, not so much. After the snow came rain and with that also came a good amount, that caused some water damages which people may not had been prepared for. Our team was ready and prepared to get on those water jobs and restore as much as we possibly could. We knew we had to work efficiently and quickly to keep our customers happy and satisfied not only for the holidays but every other day as well. 

We strive to be the best we can at all times of the day! 

Fire Damage Cleanup Inside and Out

8/16/2019 (Permalink)

Shed Fire Cleanup in Bosque Farms, NM

SERVPRO of Northwest Albuquerque received a call from the customer is regards to a fire damage that has occurred to his shed in the backyard. After our first inspection we discovered that the tree behind the sheds have also been burnt and needed to be cut down.

As you may not know SERVPRO of Northwest Albuquerque helps with fire damage that has occurred either the interior or exterior part of your home.

Fire Damage is not only stressful, but it can cause you to loss everything that you have worked so hard for. Listed below are some tips to help prevent fires that can occur in your home or shed.

Shed fire tips:

  1. Fuel storage: Sheds are used to store cars, ATVs, boats and other machines that use fuel. Storage of fuel puts your shed at an increased risk of fire damage.
  2. Electrical fire: Proximity of combustible and flammable materials with electrical appliances creates a fire risk.

House Fire Tips:

  • Stay in the kitchen. Don't leave a hot cooking surface unattended.
  • Check the dryer.
  • Maintain electrical cords.
  • Know your shutoffs.
  • Be careful with candles.

Please keep in mind that SERVPRO of Northwest Albuquerque is always here to help.

Mold Tips

8/1/2019 (Permalink)

Mold removal at an Albuquerque residence.

Mold. The word is enough to make a person cringe.

Mold can grow anywhere: on carpet, clothing, food, paper, and even in places you can't see, such as the backside of drywall.

So what can you do if your concerned about mold growing in your home? The best approach is preventing mold before it becomes a problem. The key to mold prevention is simple: moisture control.

You can't mold-proof you home, but you can make it mold-resistant. Listed below are some tips to prevent mold growth.  

- Mold can't grow without moisture, so tackle wet areas right away.

-Monitor humidity indoors, keeping the humidity between 30-60 percent.

-Clean or repair roof gutters. Having the gutters full or damaged can cause a roof leak that results to mold growth.

If you discover mold growth in your home give SERVPRO of Northwest Albuquerque a call for your free estimate.

SERVPRO of Northwest Albuquerque is always here to help.

How Hoarding is Considered a Biohazard.

8/1/2019 (Permalink)

Biohazard cleanup in Albuquerque NM

Are you or someone you care for experiencing hoarding problems?

To the surprise of many, hoarding does not stop with newspapers, boxes, clothing, and Knick knacks. Some people hoard food, garbage, chemicals, flammables, medications, and even feces, urine, and other bodily fluids.

Hoarding Health Risks

-Poor sanitary conditions: The poor personal hygiene and lack of healthy meals compromise the hoarder’s immune system and make him/her more susceptible to illness

-Poor Air Quality: The large amount of dust and ammonia from decaying products cause serious indoor air quality issues. 

-Pest Infestations: the rotting materials and decomposing items provide an excellent source of food for cockroaches, ants, rats, flies and other critters.

-Mold Problems: The stale air, and high level of humidity from the clutter.

Hoarding can also cause: Physical Injuries, Fire Hazards, and structural Damage.

One Team

7/30/2019 (Permalink)

Disaster Recovery Team

Although SERVPRO franchises are independently owned and operated, we consider ourselves 1 team. The SERVPRO Team.

This past week a large rain storm hit the Albuquerque area which caused several business, and homes to flood. Due to taking all these jobs without hesitation we ran out equipment quickly. We reached out to the Disaster Recovery Team in Colorado.  Erik Olson the owner sent us a truck full of equipment, and a great helper named John. We were able to get our water damages taken care of and dried down in no time.

A big thank you to Erik Olson the owner of SERVPRO of Boulder Colorado for all of your help.

No Job is to small or big for SERVPRO of Northwest Albuquerque. Call us today at (505)503-8627.

How to Prevent a House Fire

12/4/2018 (Permalink)

Wiring and outlets are one of the top causes of house fires. Don't pinch or cover electrical cords with rugs, or any other items.

Being careless in the kitchen. Never leave pots and pans unattended. Keep a fire extinguisher ready at all times. Always keep oven and stove clean, built up food splatter or grease can later ignite when the stove or oven is turned on for cooking.

Dirty fireplaces and can pose a fire hazard. Burn wood that is seasoned. Don't burn green or damp wood. Avoid putting cardboard boxes or trash in the fireplace.

Another top cause for house fires is candles. Never leave a lit candle unattended. Extinguish all candle flames before leaving or going to bed.

House fires can be very devastating for the home owners. Please use these tips to help prevent you home from a house fire.

How to Beat the Freeze

11/12/2018 (Permalink)

Damaged water pipe

Once the temperature starts to drop outside certain measures inside need to be taken to keep your pipes warm and water running.

Here's what to do:

Keep garage door closed, especially if there are water supply lines in the garage.

Open kitchen and bathroom cabinet doors, this allows warmer air to hit the pipes.

Let the cold water drip from a faucet, running the water just as a trickle also helps prevent the pipes from freezing.

If you plan to be away during cold weather, leave the heat on in your home or office, and set the temperature no lower that 55F.

How to thaw Frozen pipes

Turn on the faucet, As you heat the frozen pipe and the ice  plug begins to melt, you want the water to be able to flow through.

Apply heat until full water pressure is restore. Check all pipes to see if there are additional frozen pipes.

Call a licensed plumber, if you are unable to locate the frozen area, if the frozen area is not accessible, or if you cannot thaw the pipe.

When a water pipe burst's it can cause gallons of water to gush out. This can be a stressful situation for anyone to have to deal with. Call SERVPRO of Northwest Albuquerque to help with all your cleanup and restoration needs at (505)53-8627.

Winter Hacks

10/4/2018 (Permalink)

Melted snow on hard wood floors

Winter is quickly arriving. Lets start protecting our homes now. Winter can be a tough time for a variety of reasons. One area of your home that can suffer during winter is your hardwood flooring. Snow sticks to our shoes and we track it in the house without knowing. It can then come of your shoes and melt on the hardwood floor, leaving little puddles of ice cold water all over the place. Which could be dangerous for family members in your home as well as for your hardwood floors.

One of the most effective ways to prevent water damage in the winter is to eliminate the amount of water being tracked onto your hardwood floors. Welcome mats and runners can help to remove any excess snow and water from shoes when entering the home. You can also ask guests to remove their shoes when they enter your home.

When your hardwood floors are exposed to water, the best way to prevent water damage is to clear up the spill immediately. Soak up the liquid with paper towels or cloths to reduce the amount of moisture that is absorbed by the wood.

If it’s too late to prevent water damage to your hardwood floors, then you’ll need to know how to treat them. In extreme cases, your flooring may need to be replaced, if the wood has become warped, for example. We can repair your hardwood floors after water damage, matching the materials and colors so that your floors look "Like it never even happened."

Give SERVPRO of Northwest Albuquerque a call for all your cleanup and restoration needs at (505)503-8627

Some information about water damages

8/16/2018 (Permalink)

CYFD Office in Santa Fe

In this blog I will be giving you some information that would be very helpful if you were to ever have a flood. As you might not have known there are 3 categories of water.

Category 1- this is sanitary water which does not pose substantial risk. However, once sanitary water leaves the exit point, it may not remain sanitary once it comes into contact with surfaces or other materials that contain contaminates.

Category 2- this is water that is significantly contaminated and has the potential to cause discomfort or sickness if anyone comes into contact or is consumed by humans.

Category 3- This is water that is grossly contaminated and can cause pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions. Requires PPE (Personal Protective Equipment). Porous materials generally discarded. Carpet and pad ALWAYS removed.

Any category of water damage can be stressful. Get a professional to clean it up and this will help take that stress of your shoulders. The most important part of all of this is the safety of our customers and their family. If you ever have a water damage please give SERVPRO of Northwest Albuquerque a call at (505)503-8627.

You might not know....

8/14/2018 (Permalink)

Stage 3 water damage

You may have not known that SERVPRO of Northwest Albuquerque also cleans-up Biohazard situations. Biohazards are consider Stage 3 water which is sewage water,  and mold remediation. When there is a biohazard Personal Protective Equipment (PPE) must be worn at all times.

The proper PPE is considered.

  • N-95, half mask, full-face (For respirators you must have the HEPA filters for mold, and need an Organic Vapor and HEPA filters for category 3)
  • Eye Protection
  • Boots
  • Gloves
  • Full body suit (Tyvek)

For biological Contamination Safety SERVPRO of Northwest Albuquerque knows that they need to keep customers, kids, and pets from work area, and make sure that all At-risk people should be evacuated until job is complete.

SERVPRO of Northwest Albuquerque understands how to handle biohazards properly such as how to dispose waste water in accordance with the local and state laws.

Don't forget to call SERVPRO of Northwest Albuquerque at (505)503-8627 for all your Cleanup and restoration needs.

Choose SERVPRO of NW Albuquerque

8/10/2018 (Permalink)

Belen Flood of 2018

SERVPRO of Northwest Albuquerque understands that when having a catastrophic event happening at your home and/or business can and will be very difficult and stressful to deal with. That's why our team at SERVPRO of Northwest Albuquerque is here to help. We are a 24/7 company that helps with fire and water damage, mold remediation, and biohazards.

Listed below will be a few questions that you would need to answer in order for us to be there as soon as possible and have the right equipment with us to get the job done.

  • Your information such as (name, phone number, and email
  • The loss address
  • Information about the loss such as (type, date of loss, and cause of loss and if it cause has been stopped)
  • Insurance information such as (Insurance company, claim number, and deductible) only if you are making a claim with your insurance company
  • The rooms that have been affected

Don't forget to call SERVPRO of Northwest Albuquerque at (505)503-8627 for all your Cleanup and restoration needs.

Mold Remediation

7/27/2018 (Permalink)

Calvary Church Mold Remediation

Mold growth not only destroys walls, furniture, carpets, flooring, and other stuff in the building but it can also result in poor indoor air quality. Mold is something that could be growing right under you kitchen sink without you even knowing. There is different types of Mold which some could be very harmful to you and your family.

Mold is mostly caused when there is a flood or a leak of some sort. For example if you have and air conditioner leak there could be mold growing right next to that leak. Mold is a tricky thing to find. Sometimes it could be hiding in the walls such as the back paneling of your wall. 

The picture shown is of a church that discovered they had mold growth behind objects in the kitchen including the wall. SERVPRO of Northwest Albuquerque advises you to get any water damage cleaning up and dried within 72 of the damage accruing to prevent mold. We also advise that once every five years you get someone to do a mold testing and moisture reading of your walls.

SERVPRO of Northwest Albuquerque cares about your family's well being. If you or your family have a leak in their home please get a testing done before too much damage is caused.

Always get flood insurance

7/26/2018 (Permalink)

Flood in Belen, New Mexico

Hundreds of floods happen in just a couple of months. In some cases we couldn't prevent the damage such as weather, storms, or like what happened in Belen, New Mexico where the ditch levy broke. The pictures shown is the flood in Belen, New Mexico that left a town and a store owner in panic. Lucky they called SERVPRO of Northwest Albuquerque to help.

After having a flood in your home and/or business it leaves stress and worry on you and your family's mind. Not to mention the damage to the floor that is left behind. In most cases of water damage the carpet and tile has to be removed and replaced. Carpet has to be replaced because after it gets so wet the backing of the carpet starts to shred. The vinyl tile starts to break apart and lift up which causes water to stay under the tile flooring and potentially cause mold growth.

SERVPRO of Northwest Albuquerque knows exactly how to handle a water job. We know when and why the carpet and tile needs to be replaced. We care about our customers and their well being. So please don't hesitate to call us when you get a flood in your home or business, and remember its always a great idea to get flood insurance even if its a low chance to get a flood in your area.

Horrible rain storm left several homes flooded

7/25/2018 (Permalink)

CYFD In Santa Fe

A couple of nights ago there was massive rain storm that happened in Santa Fe, New Mexico. It left several homes flooded with both water and mud. Leaving few homes with more damage than others. This picture shows the damage it left behind.

These families called SERVPRO of Northwest Albuquerque to help with the damage that the storm left behind. SERVPRO of Northwest Albuquerque is there within 4 hours after the call had been dispatched. Our customers depend on us to be there quickly and clean up efficiently.

SERVPRO of Northwest Albuquerque advises you to have a water damage cleaned up within 72 hours to prevent mold growth. SERVPRO of Northwest Albuquerque is a 24 hour cleanup and restoration company that is willing to show up anytime and take the stress off of your shoulders.  

Horrible house fire

7/19/2018 (Permalink)

Horrible house fire

A fire in Las Vegas New Mexico was ignited by old wiring. This picture shows the horrible mess that the fire left behind. This family was devastated that all of their valuables were destroyed in the fire. They were also left without a home to live in and is depending on us to help them.

SERVPRO of Northwest Albuquerque was called to clean up the fire. We advise to everyone that you get your electrical wiring checked every 5 years to prevent this from happing to your home.

SERVPRO of Northwest Albuquerque understands the situation and would like to take off a lot of stress and worrying from you and your family. We are here to minimize the interruption in your life and make it "Like it never even happened."

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