Do you know the differences in Water Damage Categories?

1/5/2022 (Permalink)

In this blog I will explaining the categories of water in regards to mitigation restoration.  This information can be very helpful if you were to ever have a flood. There are 3 categories of water damages.

Category 1 is sanitary water which does not pose substantial risk. This is also known as clean water and includes water that comes from broken pipes, water supply lines, bathtubs or sinks that have overflowed, and various appliance issues.  However, once sanitary water leaves the exit point, it may not remain sanitary.  Once it comes into contact with others surfaces or other materials that contain contaminates it is then also contaminated. 

Category 2 is water that is significantly contaminated and has the potential to cause discomfort or sickness if anyone comes into contact or if it is consumed by humans.  This category involves “grey water” which is water from sinks, washing machines, or an aquarium.

Category 3 is water that is grossly contaminated and can serious health effects. This water is also known as “black water” and is usually from sewage, rising flood waters, seawater, river, or ground water.  This category requires PPE (Personal Protective Equipment). Porous materials will need to be removed and properly disposed of.  Carpet and padding will always need to be torn out and replaced. 

Any category of water damage can be result in a stressful time. Get a professional to clean it up in a quickly and efficiently.  The most important part of all of this is the safety of our customers and their families. If you ever have a water damage, please give SERVPRO of Northwest Albuquerque a call at (505)503-8627 we will make it “Like it never even happened."

How to Prevent Freezing Pipes While You’re Gone.

12/3/2020 (Permalink)

Frozen water pipes? Call, 505-503-8627

Did you know water pipe damage is one of the most common home damage claims?

Water pipes are more susceptible to freeze easily, especially when you have not been around to keep them going. Nobody really knows when they will be expecting a pipe damage therefore it is best to be prepared. If you are leaving home for a couple of days, there are a few things you can do to prevent pipe freezing.

These are a couple good tips to keep in mind before you head out:  

• Keep cabinets open where there are pipes exposed because warmer air flows through.
• Leave the faucet running with just a drip so that it keeps pipes clear of still water.
• Leave thermostat at a set temperature(50° minimum,) if not gone for too long.
• If you are leaving for more than a week, you can add insulation to where the pipes are located and/or you can add heating tape around the pipes.
• Make sure any hoses are disconnected from outside to prevent bursting. 
• Make sure your garage door is closed so that is stays warm. 
• Be aware of is making sure small cracks and holes are covered so that cold airflow doesn’t flow through. 

Lastly, it is important that you and any other household members know where the main shut off valve is located and learn how to turn it off in case of emergency. 

If you or someone you know are in need of help with pipe damage, we are here to help 24/7 please call us, 505-503-8627.

SERVPRO of Northwest Albuquerque getting things done!

5/20/2020 (Permalink)

Technician replacing carpet with tile

SERVPRO of Northwest Albuquerque received a call about a water damage in a kitchen where the whole floor was flooded and in this case, the flooring was carpet. Our customer was devastated with the result of what the water pipe breaking had caused. We know it can be a hassle but in this case we wanted to make sure our customer was satisfied. Our customer decided that after having carpet in the kitchen it was time for a change in case something like this ever happened again. SERVPRO was able to reconstruct the damage and lay down new tile rather than carpet. Although we were initially called for the water damage, SERVPRO of Northwest Albuquerque can get it all done not just water damage. WE ARE HERE TO HELP. 

Always Taking Care of Our Customers!

4/22/2020 (Permalink)

Water leaking through the wall from a broken pipe.

Shortly after our customers returned home they noticed huge water stain on their wall which in this case is not good! As soon as SERVPRO of Northwest Albuquerque arrived at the job, we were quick to get working to figure out where the water was coming from. After scoping it all out we were able to figure out where the water was coming from and it looked like the pipe inside the wall had busted. This is an inconvenience to anyone at any moment. SERVPRO of Northwest Albuquerque worked quickly and effectively on the job to get it done quickly so that the customers can go back to their daily life routine within no time. We know things like this can be a hassle but that is why we are always here to help! 

Flood in Filming Studio

4/3/2020 (Permalink)

Air dryers in the wet areas for quicker and effective drying.

After moving a majority of the set, such as props and walls that had been flooded in a filming studio, we covered the wet areas and made sure to cover the entire affected area for full exposure. This process can take some time depending on how big the affected area is but there is no job too big to too small for SERVPRO of Northwest Albuquerque. We were very excited to be able to help our one of our local filing studios and help them get everything back to how it was running before the inconvenience. We had to work quickly to get them back in business but there are also some things that are out of control which in this case since the affected area was pretty big, it can take some time to completely dry. 

Some information about water damages

8/16/2018 (Permalink)

CYFD Office in Santa Fe

In this blog I will be giving you some information that would be very helpful if you were to ever have a flood. As you might not have known there are 3 categories of water.

Category 1- this is sanitary water which does not pose substantial risk. However, once sanitary water leaves the exit point, it may not remain sanitary once it comes into contact with surfaces or other materials that contain contaminates.

Category 2- this is water that is significantly contaminated and has the potential to cause discomfort or sickness if anyone comes into contact or is consumed by humans.

Category 3- This is water that is grossly contaminated and can cause pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions. Requires PPE (Personal Protective Equipment). Porous materials generally discarded. Carpet and pad ALWAYS removed.

Any category of water damage can be stressful. Get a professional to clean it up and this will help take that stress of your shoulders. The most important part of all of this is the safety of our customers and their family. If you ever have a water damage please give SERVPRO of Northwest Albuquerque a call at (505)503-8627.

Always get flood insurance

7/26/2018 (Permalink)

Flood in Belen, New Mexico

Hundreds of floods happen in just a couple of months. In some cases we couldn't prevent the damage such as weather, storms, or like what happened in Belen, New Mexico where the ditch levy broke. The pictures shown is the flood in Belen, New Mexico that left a town and a store owner in panic. Lucky they called SERVPRO of Northwest Albuquerque to help.

After having a flood in your home and/or business it leaves stress and worry on you and your family's mind. Not to mention the damage to the floor that is left behind. In most cases of water damage the carpet and tile has to be removed and replaced. Carpet has to be replaced because after it gets so wet the backing of the carpet starts to shred. The vinyl tile starts to break apart and lift up which causes water to stay under the tile flooring and potentially cause mold growth.

SERVPRO of Northwest Albuquerque knows exactly how to handle a water job. We know when and why the carpet and tile needs to be replaced. We care about our customers and their well being. So please don't hesitate to call us when you get a flood in your home or business, and remember its always a great idea to get flood insurance even if its a low chance to get a flood in your area.

Horrible rain storm left several homes flooded

7/25/2018 (Permalink)

CYFD In Santa Fe

A couple of nights ago there was massive rain storm that happened in Santa Fe, New Mexico. It left several homes flooded with both water and mud. Leaving few homes with more damage than others. This picture shows the damage it left behind.

These families called SERVPRO of Northwest Albuquerque to help with the damage that the storm left behind. SERVPRO of Northwest Albuquerque is there within 4 hours after the call had been dispatched. Our customers depend on us to be there quickly and clean up efficiently.

SERVPRO of Northwest Albuquerque advises you to have a water damage cleaned up within 72 hours to prevent mold growth. SERVPRO of Northwest Albuquerque is a 24 hour cleanup and restoration company that is willing to show up anytime and take the stress off of your shoulders.